privacy policy
Effective Date: Mai7, 2025
1. Introduction & Scope
This Privacy Policy explains how Arabian Vibes (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website (https://arabianvibes.net) or use our services. We respect your privacy and are committed to protecting your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our website and services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
When you use our services, you may provide us with certain personal information, such as:
- Contact information (name, email address, phone number)
- Account details and preferences
- Booking information (travel dates, destinations, accommodation preferences)
- Payment information (credit card details, billing address)
- Communication preferences
- Information you share in communications with us
- Reviews and feedback you submit
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Device information (type, operating system)
- Browsing activity (pages visited, time spent)
- Referral sources
- Click patterns
- Technical information about your connection
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide our services: Processing your bookings, managing your account, and facilitating your travel arrangements
- To personalize your experience: Customizing content and recommendations based on your preferences and past interactions
- To process payments: Securely handling transactions and preventing fraud
- To communicate with you: Sending booking confirmations, updates, and responding to your inquiries
- To improve our website: Analyzing usage patterns and enhancing user experience
- To send marketing communications: Providing updates about promotions, new destinations, and special offers (with your consent where required)
- To comply with legal obligations: Meeting regulatory requirements and enforcing our terms of service
4. Cookies & Tracking Technologies
Arabian Vibes uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and gather information about how you interact with our website.
4.1 Types of Cookies We Use
- Necessary cookies: Essential for the basic functionality of our website
- Performance cookies: Help us understand how visitors interact with our website
- Functionality cookies: Remember your preferences and settings
- Advertising cookies: Deliver relevant advertisements and track marketing effectiveness
4.2 Your Cookie Choices
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, if you disable certain cookies, some features of our website may not function properly.
5. Third-Party Sharing
We may share your personal information with the following categories of third parties:
- Travel service providers: Airlines, hotels, and other partners to fulfill your bookings
- Payment processors: To process transactions securely
- Analytics providers: To help us understand website usage and improve our services
- Marketing partners: To deliver personalized content and advertisements
- IT service providers: For website hosting, maintenance, and security
- Legal authorities: When required by law or to protect our rights
We only share the information necessary for these purposes and require our partners to handle your data securely and in compliance with applicable privacy laws.
6. User Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Correct inaccurate or incomplete information
- Right to erasure: Request deletion of your personal information
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Opt out of certain data processing activities, including marketing
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Different types of data may be kept for different periods:
- Account information: As long as your account is active, plus a reasonable period afterward
- Booking records: As required for legal, tax, and accounting purposes (typically 7 years)
- Marketing data: Until you unsubscribe or request deletion
- Website analytics: In aggregated form for up to 26 months
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
- Secure Socket Layer (SSL) encryption for data transmission
- Payment information encryption
- Access controls and authentication procedures
- Regular security assessments and staff training
- Physical security measures for our facilities
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
9. International Transfers
Arabian Vibes is based in [Your Country], and your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than your country.
When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information, such as:
- Standard Contractual Clauses approved by the European Commission
- Vendor assessments and data processing agreements
- Compliance with cross-border transfer mechanisms
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at [email protected], and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Postal Address: [Your Physical Address]
Data Protection Officer: [If applicable]
For EU residents: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Last Updated: Mai 7, 2025